COVID-19 Information

COVID-19 UPDATE

To our valued Westgate Honda customers and friends,

In the wake of the ever-changing coronavirus (COVID-19) pandemic and its effect on our everyday lives, the team at Westgate Honda assures you that we are still here operating our business as usual. We are making a number of significant changes to our business model to ensure everyone’s health, safety and comfort are our utmost priority. We are considered an essential service and we are taking proactive and preventative measures to ensure your well-being. Our employees and associates will remain available and will continue to provide the full professional experience and service you have become accustom to.

We have increased our cleaning and sanitation efforts in all of our offices, repair facilities and showroom. We have asked employees to work from home where possible and are recommending COVID-19 prevention techniques to help mitigate the spread of the virus.

We have temporarily suspended all service shuttles. For the safety of our customers and employees, customers are required to book their appointment in advance, and deposit keys in our secure dropbox by the service entrance. Text communication will be available as well as online or over the phone payment.

Our showroom is temporarily closed. However, we will be seeing sales customers by appointment only. If you have any questions regarding sales, please email: eleads@westgatehonda.com

To book your parts or service appointment, please email: customerservice@westgatehonda.com, call us at (519) 472-4890 or use our online booking: Service – Online Booking

Westgate Honda will continue to monitor guidance from public health and government organizations and will review each future circumstance daily and on a case-by-case basis during this dynamic and unprecedented situation.

Westgate Honda is here to help and we have you and your families in our thoughts. We hope that you remain healthy and safe.

Honda Canada is here to support you through these unprecedented times. Honda Canada Finance Inc. is offering payment relief to customers on a case by case basis.
Customers can request payment relief by calling customer service at toll-free: 1-800-387-5399 or email: cs@honda.ca

If you have a vehicle loan with another financial institution (Royal Bank, TD etc.) and have questions or concerns, please email eleads@westgatehonda.com

IMPORTANT – For the protection of our customers and employees, anyone who has been in contact with someone in quarantine, self-isolation or has tested positive for the COVID-19 virus are not permitted to enter the building under any circumstance.

Thank you for your understanding.

Team Westgate Honda