COVID-19 Information

COVID-19 UPDATE

To our valued Westgate Honda customers and friends,

At Westgate Honda the safety and security of our customers and employees remain our highest priority. Although we changed our regular way of doing business, we are still OPEN and our employees and associates will remain available and will continue to provide the full professional experience and service you have become accustom to.

We have taken proactive and preventative measures to ensure your well-being. We have increased our cleaning and sanitation efforts in all of our offices, repair facilities and showroom. We have asked employees to work from home where possible.

We have temporarily suspended all service shuttles. For our service customers, we required to book their appointment in advance, and entrance to the building is not permitted at this time. We will be welcoming customers (at a safe distance) at the service entrance where our drop off procedure will begin.
We have set up a large tent outside with seating 6 feet apart for your convenience during this redefining time.

We offer texting options to further limit contact between you and your advisor. We are also accepting all forms of payment but credit or debit are preferred.

We ask for the safety of our technicians that you remove all personal belongings such as: napkins, coffee cups, gym bags, clothing, food, etc. from the vehicle before your appointment.

Our showroom is OPEN, appointments are recommended. If you have any questions regarding sales, please email: eleads@westgatehonda.com

To book your parts or service appointment, please email: customerservice@westgatehonda.com, call us at (519) 472-4890 or use our online booking: Service – Online Booking

Westgate Honda will continue to monitor guidance from public health and government organizations and will review each future circumstance daily and on a case-by-case basis during this dynamic and unprecedented situation.

Westgate Honda is here to help and we have you and your families in our thoughts. We hope that you remain healthy and safe.

Honda Canada is here to support you through these unprecedented times. Honda Canada Finance Inc. is offering payment relief to customers on a case by case basis.
Customers can request payment relief by calling customer service at toll-free: 1-800-387-5399 or email: cs@honda.ca

If you have a vehicle loan with another financial institution (Royal Bank, TD etc.) and have questions or concerns, please email eleads@westgatehonda.com

IMPORTANT – For the protection of our customers and employees, anyone who is feeling unwell, has been in contact with someone who has tested positive for the COVID-19 virus in the last 14 days, please refrain from coming into the dealership or dropping off your vehicle for service. We will still be OPEN and available when you feel better.

Thank you for your understanding.

Team Westgate Honda